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SWYX the communication ENGINE
CTI for MS CRM
paraly multiplexer
case study urgent courier NZ

Server
   Product: SwyxWare Essential
for the medium size business
  Product: SwyxWare Compact
the 10 user solution
   Product: SwyxWare Connect
the branch and multi site solution
  Product: SwyxIt!Now
the service provider solution

Central administration

SwyxServer works with an SQL database and all necessary settings, such as the addition of new users or the modification of user rights, are achieved through Microsoft® Management Console (MMC). This provides direct access from anywhere in the IP network for all user data, regardless of whether managing with access rights or with rerouting of calls on SwyxServer.
swyxware_cd SwyxGate represents the interface between IP-based
 telephony and the traditional telephone network.

SwyxGate is a gateway solution which consists of a software component and at least one ISDN card. SwyxGate converts incoming calls from the PSTN into IP packets and adapts outgoing calls from the IP network into signals and voice transmission to the PSTN. To interface with the PSTN, SwyxGate uses standard ISDN cards.

Scalable gateway solution
The maximum number of simultaneous connections to the telephone network depends only on the user's communication requirements and can range from 2 to 30 for a single SwyxGate. SwyxGate can be installed on a stand-alone PC as well as on the SwyxServer PC for smaller installations. The administration of SwyxGate is performed with Microsoft's Management Console (MMC).

Easy migration
SwyxGate can communicate with an existing classical PBX and therefore allows a step by step migration to IP telephony. Therefore, SwyxGate can cope with short-term bottlenecks concerning the existing PBX and new locations can be established without a costly extension of the old PBX. In this case, SwyxGate is simply installed as a sub-PBX of the existing telephone infrastructure and will gradually take over the functionality of the old PBX.

SwyxWare Option Packs:
Option Packs are software enhancements, giving SwyxWare even more useful functions.
 Using the SwyxWare Essential server as the foundation stone, the following options can be added
  • SwyxConference
  • SwyxCTI the remote control for your telephone
  • SwyxECR Interactive voice response and more
  • SwyxFax Fax for every user
  • SwyxRecord
  • SwyxVoicemail

Note: The first 6 option packs can be purchased individually
or as a cost effective bundle: the Professional Option Pack
 

  • SwyxStandby
  • SwyxMonitor
  • ambiLOG Analysis and Call Accounting tool
Third party Option Packs:
.Call 0800 56 SWYX (7999)     .home .contact