Products: SwyxWare Connect is a branch gateway solution that enables SwyxWare applications and functionality at a head/main office to be ‘extended’ to a branch office with up to 16 ISDN and 16 SIP communications devices. While a Swyx server is not required at the branch office, SwyxConnect is only supported if installed in a network that includes a Swyx server at the head/main office.  

Does your business have multiple branch or subsidiary offices that need the capability of communicating frequently and cost effectively with your main office as well as with customers and partners/suppliers? Are you planning to improve branch office communications by supplementing or replacing your current telephony infrastructure? Are these offices typically staffed with employees who are not trained to be technical support staff? Are you taking advantage, or planning to take advantage, of VoIP and/or broadband technology to improve your communications both internally and to your customers?

SwyxConnect is an innovative and comprehensive 'full service' branch solution that enables the market-leading SwyxWare range of products to be utilised in smaller subsidiary or branch offices, taking full advantage of Swyx's innovative VoIP technology across multiple locations whilst providing additional benefits to the branch in terms of data networking connectivity and security.

Key Benefits of SwyxConnect

• Cost effective and secure communications between head office and remote offices for SwyxWare IP telephony products
• Lifeline & remote standalone support - your branch communications will continue functioning in the unlikely event that connection to main office network infrastructure is lost
• Integrated Voice Routing manager - allows independent call routing at the branch office site and 'localised' call routing for local customisation of call handling, routing and survivability
• Support for ISDN PBX, ISDN and analogue standalone telephone interfaces - you can protect your existing investment in traditional telephone equipment at your branch by re-using this equipment as part of the SwyxWare IP PBX solution
• Support for SwyxWare IP PBX functions including voicemail, SwyxIt! softphones, IP SwyxPhones and SIP phones - gives users a range of communications devices to enable them to work as efficiently as possible
• 'Full service' branch solution - offers business-class IP routing, VPN, firewall and intrusion detection capability across the SwyxConnect range in conjunction with SwyxWare connectivity

SwyxConnect - Example User Scenarios

1. Branch offices using centralised SwyxWare application